Spotting scams
Spotting scams
Health insurance scams are always evolving. Scammers may impersonate us or other insurance providers, healthcare providers, or government officials to trick you into revealing personal information or paying for fake services.
Suspicious links
Suspicious links
Don’t click on a link in a message or email straight away. If it'sabout your insurance, log in to your ahm account to check your profile, or get in touch if you’re concerned.
Learn more: Cyber Threats(opens in a new tab)
Unexpected text messages
Unexpected text messages
Some scams allege that there’s an issue with your account, like a missed payment. Scammers create urgency to trick you into sharing your personal information. If you're uncertain about a message, get in touch with us.
Unusual calls
Unusual calls
If you get a call that makes you feel intimidated, hang up immediately. You can get in touch with us directly if you need to.
Learn more: Recognising Scams(opens in a new tab)
What you can do
More help and support
General enquiries
General enquiries
Need to chat? We’re here to help.
Report a scam
Report a scam
If you get any suspicious emails or texts, report them to Scamwatch(opens in a new tab).
Get mental health support
Get mental health support
Information and support for anxiety, depression and suicide prevention.