Product guides
These guides summarise what you can claim, how much you’ll get back, your annual limits and when you can start claiming.
Extras cover guides
Hospital cover guides
- starter basic(opens in a new tab)
- essentials basic plus(opens in a new tab)
- starter bronze(opens in a new tab)
- lite bronze plus(opens in a new tab)
- core bronze plus(opens in a new tab)
- starter silver(opens in a new tab)
- classic silver plus(opens in a new tab)
- deluxe silver plus(opens in a new tab)
- top hospital gold(opens in a new tab)
Member guides
The nitty gritty of all the important information you need to know about being an ahm member.
Including ‘7 Questions to ask your specialists before you go to hospital’
Everything that you need to know about your medical bills before going to hospital.
Forms
Save trees and do it online!
Don’t fire up the printer. Just hit the links below to log in and be directed to:
For any services that cannot be claimed online. You can also use this form to make medical gap claims.
Ask your doctor to complete this form to be eligible for exercise program benefits while participating in an ahm Health Management Program, or a recognised program offered by an ahm recognised provider.
Complete this form if you have received treatment or are going to receive treatment in hospital due to an accident and have held your Hospital cover for 2 months or less, or where you want to claim under Accident override (check your product guide).
If you live in NSW or ACT and would like ahm ambulance cover only.
To apply for the Australian Government Rebate on Private Health Insurance please complete and send us this form.
Complete this form if you joined ahm health insurance and are switching health insurers.
Complete this form to allow another person (Authorised Person) to deal with ahm on your behalf.
Please ask your GP or Specialist to complete this form if you’ve received an insulin pump replacement outside of a hospital.
Please ask your GP or Specialist to complete this form if you’ve received a cochlear speech processor replacement outside of a hospital.
Complete this form if you want to set up or update direct debit payment details, change your payment method (direct debit or credit card), payment frequncy or the bank details of the account we pay benefits into.
Complete this form if you think you might be eligible for an exemption from the Lifetime Health Cover loading.
Medicare hospital claim forms
If you’ve received a bill from your doctor(s) or recognised provider(s) for any inpatient service, you’ll need to fill in a Medicare claim form and a Two-way claim form to submit your claim to Medicare first. Medicare will then process your forms and send them to us to process your claim.
Other docs
When joining ahm health insurance you agree to adhere to fund rules We recommend that you read our fund rules together with the product guide and Member Guide relevant to your cover.
This is our industry code which has been created to help you – it requires health insurers to give you clear information when dealing with you. All that we do and all that we offer complies with the Code.