Forms and guides
These guides summarise what you can claim, how much you’ll get back, your annual limits and when you can start claiming.
Hospital and extras packages guides
Hospital cover guides
The nitty gritty of all the important information you need to know about being an ahm member. We recommend you keep a copy of this guide if you’re unsure about something.
A helpful guide with all you need to know about choosing a hospital, making a claim, questions to ask your specialist and more.
Everything that you need to know about your medical bills before going into hospital.
Save trees and do it online!
You can make claims on most extras and change your payment details by logging into Member Services.Make a claimChange payment details
For any services that cannot be claimed online. You can also use this form to make medical gap claims.
If you live in NSW or ACT and would like ahm ambulance cover only.
To apply for the Australian Government Rebate on Private Health Insurance please complete and send us this form.
Complete this form if you joined ahm Health Insurance and are switching health insurers.
Complete this form if form if you want to set up or update direct debit payment details, change your payment method (direct debit or credit card), payment frequncy or the bank details of the account we pay benefits into.
But just a heads up: You can do this all in Member Services. Log in
Ask your doctor to complete this form to be eligible for exercise program benefits while participating in an ahm Health Management Program, or a recognised program offered by an ahm recognised provider.
Complete this form to allow another person (Authorised Person) to deal with ahm on your behalf.
Please ask your GP or Specialist to complete this form if you’ve received an insulin pump replacement outside of a hospital.
Please ask your GP or Specialist to complete this form if you’ve received a cochlear speech processor replacement outside of a hospital.
Please fill the form in if you’ve received treatment or going to receive treatment in hospital for an injury because of an accident or incident within 12 months of coverage or hold Lite Cover or Lite Cover plus.
When joining ahm Health Insurance you agree to adhere to fund rules We recommend that you read our fund rules together with the product guide and Member Guide relevant to your health insurance cover.
This is our industry code which has been created to help you – it requires health insurers to give you clear information when dealing with you. All that we do and all that we offer complies with the Code.