travel insurance

Contact us

General enquiries

1300 617 409

8am – 7pm Monday to Friday (AEST)

9am – 4pm Saturday

10am – 3pm Sunday

Mail

ahm travel insurance

c/o Travel Insurance Partners

PO Box 168

North Sydney NSW 2060

24 hour emergency assistance

All policyholders have access to the emergency assistance team of doctors, nurses, travel agents and case managers who are contactable 24 hours a day 7 days a week.

You can call Australia direct and toll free from the following countries. When you call please have your policy number (it’s in the email you got when you purchased) and a contact number we can call you back on if required.

New Zealand: 0800 931 760

UK: 0808 234 2686

USA: 1844 210 9967

Canada: 1844 210 9967

Charges may apply if calling from a pay phone or mobile phone.

From all other countries or if you are experiencing difficulties with one of the numbers above please call +61 (0) 2 8907 5662

Policy Refund

If you would like to apply for a refund on your ahm Travel Insurance policy, please complete our online form and confirm your details so we can assess your eligibility.

Limits, sub-limits, exclusions and conditions apply. This is general advice only. This product is distributed by Australian Health Management Group Pty Limited (ABN 96 003 683 298, AR 266711) and administered by Travel Insurance Partners Pty Limited (ABN 73 144 049 230, AFSL 360138). Travel insurance is underwritten by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Please consider your own needs and the Combined FSG/PDS(opens in a new tab) to decide if this product is right for you. For information on the Target Market and Target Market Determinations(opens in a new tab), visit ahm.com.au/travel-insurance/forms-and-guides.