travel insurance

Make a claim

Submit your travel insurance claim online or by post, whatever’s more convenient for you, we’re not fussed. We will respond to or settle your travel insurance claim within 10 working days from when we receive it.

Claim online

Just enter your claim details and upload a copy of any receipts and supporting documents.

Make a claim

Send your claim by post

  1. Download a claim form
  2. Print and complete all the sections
  3. Attach any original supporting documentation required

    Each section of the form provides details on required documentation such as original receipts (proof of ownership if you are claiming something you had to purchase whilst travelling), police or medical reports. We require original documents so please be sure to make a copy of them before you post your claim.

  4. Post your claim to:

    ahm travel insurance

    c/o Travel Insurance Partners

    PO Box 168

    North Sydney NSW 2060

If you have any questions or need help making a claim please contact us

Limits, exclusions and conditions apply. This product is distributed by Australian Health Management Group Pty Limited (ABN 96 003 683 298, AR 266711). This is general advice only as it does not take into account your personal circumstances. Please consider the Combined FSG/PDS  before making a decision about purchasing this product.