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Call us on 1300 052 584

8am – 8pm Monday to Friday (AEST)

Call us on 1300 052 584

8am – 8pm Monday to Friday (AEST)

Make a claim

How to make a claim

The claims process has been designed to get your claim settled as quickly as possible, so there’s one less thing for you or your family to worry about. One of our helpful team members will discuss the process with you and organise the necessary documentation to be sent out to you. We encourage you to get in touch with us early, as lodging after 120 days could affect the claim amount.

Give us a call

If you think you may need to make a claim, get in touch on 1300 052 584.

We’re here to help from Monday to Friday, between 8am and 8pm (AEST).

Write to us

Alternatively, you (your validly nominated beneficiary or your legal personal representative) can write to us on:
Claims Services
ahm life insurance
PO Box 6728
Baulkham Hills NSW 2153

Further information about making a claim can be found in the relevant product disclosure statements.

Things you should know

Any advice provided is general only and does not consider your objectives, financial situation or needs.

You should carefully read the relevant Product Disclosure Statement to ensure the product is right for you. It contains the terms and conditions, exclusions and other important information to help you make an informed decision.

ahm life insurance products are issued by the insurer, Swiss Re Life & Health Australia Limited ABN 74 000 218 306, Australian Financial Services Licence No. (AFSL) 324908, Level 36, Tower Two, International Towers Sydney, 200 Barangaroo Avenue, Sydney NSW 2000.

ahm life insurance products are distributed by Greenstone Financial Services Pty Ltd (GFS) ABN 53 128 692 884, AFSL 343079, 58 Norwest Boulevard, Bella Vista NSW 2153 and promoted by ahm health insurance, a business of Medibank Private ABN 47 080 890 259 Authorised Representative No. 286089, 720 Bourke Street, Docklands VIC 3008.

Medibank Private is an authorised representative of GFS. The Financial Services Guide tells you more about the services provided for ahm life insurance products.

Your personal information will be handled in accordance with our Privacy Collection Notice.

© 2019 ahm health insurance is a business of Medibank Private Limited ABN 47 080 890 259. ‘ahm health insurance’ and ‘ahm’ are references to Medibank Private Ltd trading as ahm health insurance.