ahm Life Insurance and Income Protection Insurance

Make a claim

For policies purchased between 1 July 2023 - 31 March 2024 that start with ‘AL’

You can lodge a claim 24/7 through the online claims portal below. You’ll get a dedicated claims consultant from the insurer to help you through from start to finish.

Lodge a claim online(opens in a new tab)

If you would prefer to speak to one of our agents or send an email regarding a claim:

1300 867 125

8am – 8pm Monday to Friday (AEDT)



Further information about making a claim can be found in the relevant Product Disclosure Statements on the Forms and Guides page.

For policies purchased on or after 1 March 2024 and begin with ‘AZ’

You can lodge a claim 24/7 through the online claims form below. You’ll get a dedicated claims consultant from the insurer to help you through from start to finish.

Lodge a claim online(opens in a new tab)

If you would prefer to speak to one of our agents or send an email regarding a claim:

1300 867 125

8am – 8pm Monday to Friday (AEDT)