It’s tax time!

Got questions? We’ve got answers

In a nutshell

You’ll need your tax statement when you do your 2017 tax return. It includes the share of premiums paid to ahm plus any Australian Government Rebate on private health insurance you received for the 2016/17 financial year. Your tax statement also includes details about the Medicare Levy Surcharge (MLS), which is paid by people who don’t have private hospital insurance for the full financial year and earn above a certain income.

Common questions

When do I get my tax statement?

You’ll receive your tax statement by 15 July via your preferred contact method – either post or email. Email will reach you sooner so if you haven’t already, now’s the time to switch from post to email at Member Services. You have until 30 June to make the switch for this year’s tax statement.

From 15 July, you can view and download your tax statement at Member Services – handy if you need a copy down the track!

How do I read my tax statement?

We’ve created a ‘how to read’ guide to help you understand your tax statement. This guide will also be provided to you by link or enclosed when we send your tax statement.

Please note: If you had cover for some part of the financial year but didn’t make any payments between 1 July 2016 and 30 June 2017, this will be reflected in your statement.

What is a Standard Information Statement (SIS)?

A Standard Information Statement (SIS) is a high-level overview of your cover. It outlines the key features of your cover and the general waiting periods. The SIS will be included as a link if you get your statement by email, or enclosed with hard copy statements.

Every private health insurance policy SIS can also be found at

For a comprehensive look at your cover and what’s included, read your SIS in conjunction with your ahm Product Guide(s).

How do I get a claims statement?

If you need a claims statement because you’re eligible to claim medical costs, please get in touch.

The only people eligible to claim medical expenses are those relating to disability aids, attendant care or aged care. You can find out more earn more about eligibility at the ATO website.

What is Lifetime Health Cover (LHC)?

Lifetime Health Cover (LHC) is an Australian Government initiative where a loading is applied to your health insurance premium if you take out hospital cover after 1 July following your 31st birthday. The LHC loading is 2% on the hospital component of your premium for each year you’re over age 30 and don’t have hospital cover.

Find out more about LHC at

Why do I need a Lifetime Health Cover (LHC) statement?

ahm is required to send a statement to the principal member on the policy outlining the loading(s) that apply to your policy (if any), at least once a year. This is the case even if the loading(s) apply to your partner.

What is the Medicare Levy Surcharge (MLS)?

The Medicare Levy Surcharge (MLS) applies to Australian residents who do not have the appropriate level of hospital cover and earn over a certain income each year. The MLS is calculated based on your annual ‘income for Medicare Levy Surcharge purposes’ which includes things like taxable income, exempt foreign employment income, reportable fringe benefits, reportable super contributions and total net investment losses.

Find out more about the MLS at the ATO website.

What is the Australian Government Rebate (AGR) on private health insurance?

The Australian Government Rebate (AGR) on private health insurance is a Government contribution to the cost of private health insurance. Australian residents who have private health insurance, qualify for Medicare and earn below a specified income threshold may be entitled to the AGR.

Find out more about the AGR at

Who should and shouldn’t be on my tax statement?

We’re required to send a tax statement to all eligible adults who have been on a policy during the relevant financial year. This may include former partners but not adult dependants.

What about dependants?

For tax purposes, children over 18 but under 25 aren’t considered an adult on your policy (even though they’re over 18). If your dependant needs to do a tax return and they’re under age 25, they can use a copy of your tax statement.

After 15 July, you can download your tax statement from Member Services.

Can I update/change my personal details before tax statements are issued?

You can change or update your personal details online at Member Services until 30 June. If you make changes after that date, your tax statement won’t reflect your new details.

What happens if my tax statement has my old personal details?

The personal details on your tax statement reflect the details we have in our system and what we have sent to the ATO.

If you have updated your details and the changes aren’t showing on your tax statement, give us a call. You can use the self-service option to generate a new tax statement that will show your updated details.

When can I re-order and receive an updated statement?

After 15 July each year for that year’s statement.

Will you update my details with the ATO?

Yes we will. We send the ATO a revised file every three months that shows any changes you’ve made since we sent the last file.

I’m no longer an ahm member. How will I receive my statement?

We’ll send your tax statement by post to the address that we have on file for you. If your address has changed since you left ahm, please get in touch.